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Risk management guidelines that increase communication can decrease errors related
to diagnosis and thereby decrease a pediatrician’s liability exposure. When formulating
risk management strategies for pediatric patients, it is important to take into
account the patient’s ability to communicate their symptoms (especially when the
patient is of an age where they cannot communicate with caregivers) as well as have
a firm comprehension of the symptoms relating to the most misdiagnosed pediatric
illnesses—such as meningitis and appendicitis.
Verbal and nonverbal signals can create an initial impression that can either facilitate
or undermine the communication process. Most pediatricians have been trained to
assess their patients through a combination of the child’s self-reporting and observation
of behavioral, psychological and biological responses. However, this process must
extend beyond the patient. Parents who perceive that the physician is distracted,
trying to rush dialogue or is not valuing the parent’s input, can feel as though
there is an adversarial relationship being fostered between parent and doctor. This
tension can hinder the clinician’s efforts at diagnosis as well as foster a more
litigious attitude should there be an adverse outcome.
Another recent study conducted by Glenn S. Takata, MD, and published in the April
2008 issue of Pediatrics identified an “11.1 percent rate of adverse drug events
in pediatric patients.” The study also concluded “22 percent of those adverse drug
events were preventable, 17.8 percent could have been identified earlier and 16.8
percent could have been mitigated more effectively.”
Children are more susceptible medication errors because drug dosages for children
are calculated on a per weight basis that is significantly different from calculating
dosages for adults. A computation error can result in significant under or over-dosage.
One of the frighteningly common medication safety issues in regard to children is
the “ten-fold error,” where a misplaced decimal point can lead to a ten-fold change
in the appropriate dosage of medication).
Key to pediatricians avoiding malpractice lawsuits hinge on patient-physician-parent
communication and accuracy when prescribing medication. Both hazards can be mitigated
when proper diligence is placed upon formulating risk management policies and procedures
to eliminate these errors.
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